Can't log in?

Find the situation that matches yours. If none of these help, ask the assistant or contact the schools team.

Teachers and school staff

Logging in to My Account, passwords and invitations.

Log in to My AccountLog in with your work email and password to reach your subscriptions.
Reset a forgotten passwordRequest a password-reset email and choose a new password.
A colleague hasn't received their invitationCheck the junk folder and the email address, then send the invitation again.
The page says "Your school has already migrated"Your school already uses teacher accounts. Staff log in with their own account instead.
Log in and bookmark First News DigitalEvery teacher logs in with their own work email and password, then bookmarks their homepage.

Pupil login on tablets and shared devices, and forgotten details.

Set up the Pupil login on tablets and shared devicesThe app is being retired. Bookmark the Pupil login page in the browser on every device pupils use.
A pupil has forgotten their loginEvery pupil's username and password is in your Teacher Dashboard, so you can look it up straight away.
Teacher and pupil loginsWhere to find Engage Pro login details, and how pupils log in.

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